For employees
Reporting an incident
What to do if something goes wrong: a lost laptop, a misdirected fax, a suspicious email, or anything else that might put patient information at risk.
Lost a laptop? Sent something to the wrong person? Clicked a suspicious link? Report it fast. Don't try to fix or hide it. Reporting quickly is exactly what your organization wants you to do.
Open the form
Click Report Incident in your sidebar.
Describe what happened
Fill in Incident Title and Description. Check Date Discovered and Date Reported. Add the location and affected systems if you know them.
Submit
Click Submit Incident Report. You'll see "Incident Reported", and your Privacy Officer is alerted by email.
This form includes your name, so your Privacy Officer can follow up with you. There's no file upload on the form.
For an emergency (for example, active ransomware on your screen), disconnect from the network and tell your Privacy Officer or IT contact right away, then file the report.