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Before you reach out directly, check below — chances are your question is already answered here. These are the questions clients ask most often, organized by topic so you can jump straight to what matters to you.

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Services & Scope

One Guy Consulting provides strategic and hands-on consulting for small to mid-sized businesses. Core offerings include business process improvement, project management, operations consulting, and technology advisory. Each engagement is scoped to your specific situation — there’s no one-size-fits-all package. If you’re not sure whether your need fits, send a brief description and you’ll get an honest answer about whether it’s a good match.
Yes — small businesses are the primary focus. Whether you’re a solo founder, a family-owned operation, or a team of under fifty, the work is structured to fit your scale and budget. You won’t be handed off to a junior associate or lost in a large firm’s queue. You work directly with one person from start to finish.
Absolutely. Most engagements involve collaborating with your internal team rather than replacing them. You’ll be asked to identify a main point of contact on your side to keep communication efficient. When relevant, other team members can be looped into shared documents, review sessions, or working calls. The goal is to complement what your team already does well, not to work around them.

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Timelines & Availability

Project length depends on scope, but most engagements fall into one of three ranges: short-term advisory (two to four weeks), focused project work (one to three months), or ongoing retainer arrangements (month-to-month). During the intake conversation, you’ll receive a realistic timeline estimate based on what you’re trying to accomplish. That estimate is put in writing before any work begins.
For project-based work, reaching out two to four weeks before your desired start date is ideal. This allows time for a scoping conversation, proposal review, and agreement sign-off before kicking off. If your need is more urgent, flag that when you make contact — there may be room to accommodate a faster start depending on current capacity.
Availability varies by month. The best way to check is to send an email with your rough timeline and a brief description of the work. You’ll get a direct answer about whether there’s room in the schedule and, if not, an honest estimate of when there would be. There’s no automated waitlist — every availability question is answered personally.

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Communication & Workflow

At the start of every project, you and I agree on a communication cadence that fits the pace of the work. This typically includes a brief weekly check-in (by call or written update), a shared project tracker where you can see progress and leave comments, and email for anything that comes up between check-ins. You’re never left wondering where things stand — status updates are proactive, not reactive.
The tools used on a given project are chosen to minimize friction for you. For project tracking, Notion and Google Sheets are the most common options. For file sharing, Google Drive or Dropbox work well. For calls, Zoom or Google Meet. If your team already uses specific tools, the preference is always to work within what you have rather than ask you to adopt something new.
Timezone differences are common and manageable. Scheduling calls in a window that works for both parties is always the first step. For clients in significantly different time zones, asynchronous communication becomes the primary mode — written updates, recorded walkthroughs, and shared documentation replace real-time calls wherever possible. Response time commitments are adjusted accordingly so you always know when to expect a reply.

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Billing & Payments

Yes. A deposit of fifty percent of the total project fee is required before work begins. This applies to fixed-scope projects. For retainer arrangements, the first month’s fee is invoiced upfront. The deposit policy exists to protect both parties — it confirms mutual commitment before time is allocated and work starts.
Invoices are sent via email and can be paid by bank transfer (ACH), credit card, or check. Payment links are included directly in the invoice for card payments. If you need to pay using a different method due to your company’s accounts payable process, reach out before the invoice is issued and an accommodation can usually be made.
Life happens, and projects sometimes need to pause. If you need to put work on hold, notify as soon as possible. For retainer clients, pauses of up to thirty days can typically be accommodated without penalty. For fixed-scope projects, work completed to the pause date is invoiced accordingly, and a revised schedule is agreed upon before resuming. Pauses longer than sixty days may require a new scoping conversation to account for any changes in your situation.