Support Center12-Step Walkthrough

12-Step Compliance Walkthrough

Detailed guides for every step in the OGC compliance portal. Follow each article in order to build a complete, audit-ready HIPAA program.

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All 12 Steps

  1. 1

    Step 1: Assign Privacy Officer

    Designate the person responsible for HIPAA compliance at your organization and configure them in the portal.

  2. 2

    Step 2: Security Risk Assessment

    Complete the Security Risk Assessment (SRA) in the portal — the foundational HIPAA requirement for every organization.

  3. 3

    Step 3: Gap Analysis

    Read your gap report, understand severity levels, and prioritize which vulnerabilities to address first.

  4. 4

    Step 4: Remediation Plans

    Create formal remediation plans for identified gaps, assign owners, set deadlines, and track progress.

  5. 5

    Step 5: Review Policies

    Browse the HIPAA policy library, understand CE vs. BA policy categories, and select the policies that apply to your organization.

  6. 6

    Step 6: Publish Policies

    Publish selected policies to your workforce, configure attestation requirements, and track acknowledgment completion.

  7. 7

    Step 7: User Invites and Training

    Invite employees to the portal and ensure they complete the three required training activities: policies, HIPAA 101, and cybersecurity.

  8. 8

    Step 8: Vendor Management

    Add vendors who handle PHI, execute Business Associate Agreements, track BAA status, and assess vendor risk scores.

  9. 9

    Step 9: Physical Site Audit

    Complete the physical safeguards audit for your facility — workstations, server rooms, visitor access, and device disposal.

  10. 10

    Step 10: IT Risk Questionnaire

    Complete the technical controls assessment covering your network, systems, access management, and security monitoring.

  11. 11

    Step 11: Data Device Audit

    Build and maintain your ePHI device inventory, classify devices by risk level, and document disposal and encryption status.

  12. 12

    Step 12: Incident Management

    Report, investigate, and document security incidents and breaches — including breach notification timelines and OCR reporting.

Ready to start?

Log in to your portal account to read each guide and track your compliance progress step by step.